Using a travel agent to fix airline messThe Seattle TimesLaurie Spear's travel agent tells her she's booked on American Airlines. But it turns out she's on British Airways and that leads to all kinds of problems. Who's responsible, and how does she fix it? By Christopher Elliott No comments have been posted ...and more »
Luxury travel startup Inspirato, co-founded by former eBay official, lands ...San Jose Mercury NewsInspirato aims at a slightly lower-cost tier of the luxury travel market, offering properties in Italy, Hawaii, Mexico and the Caribbean, along with other markets. "There is a huge market of affluent consumers out there," Brent Handler said in a ...and more »
Going mobile: Travel's eventual high-tech futureReutersThis is where travel needs to be, say technologists who also insist that their wizardry, if employed universally, could solder together the jagged edges of the industry. It may sound far-fetched, but automated systems that talk to handheld devices are ...and more »